bose quietcomfort 15 not working

I have owned Bose Quiet Comfort Headphones since 2001. I had corrosion from the battery which caused the problem. purchased them in the first place. I opened all the headphone and i saw others cables thats are going to break.... i cant belive it because i paid 300 dollars for this. Oh the wire issue reared its ugly head but my big issue was the material they used for the ear cup swivels and mounts. 3/ Re-attach the door and close it, to ensure the exposed wire touches the aluminium cap, you should keep inserting extra bits of aluminium folds until the closed-door presses the wire against the aluminium cap that covers the batter. The warrantee is transferable. I just figured it was time to change the battery. QuietComfort 35 wireless headphones II, QuietComfort 35 wireless headphones, QuietControl 30 noise cancelling headphones, SoundSport Free wireless headphones, SoundSport Pulse wireless headphones, SoundSport wireless headphones, SoundWear Companion Speaker, … Thanks for the post. Here's what you need: - Pair of Bose QC 15… @dday Thanks for catching that! I don't have soldering equipment at home, so had to improvise to fix as follows: 1/ Very gently peel the wire-casing to expose the metal wire inside, I had to remove the door to more easily reach this tiny wire, 2/ Make a 'cap' with aluminium foil to cover the battery's negative pole: this cap should reach half-way through the battery, such that when it's in place it can make contact with the exposed wire. Bose QuietComfort Earbuds vs. Jabra Elite 85t: Call quality Active noise cancellation wasn’t the only area where Bose showed out, as the company also … This photo shows where I soldered the negative wire on the QC15 headphones and it worked. Both styles, on the ear and around. One think that I failed to mention is that when the problem first started, the headphones would not power on sometimes. I also rewired the cord with something a little more able than the spaghetti they used. Certainly do let us know how everything goes. Nice, I employed the q-tips, baking soda and with a dab of water, clean 3 time with this, the scrubbed and polished the area with a the eraser, then used a Q-tip with a tab of alcohol a few times to clean up and dry the area. Well Worth it. Call it a labor of Love. saved time, money and unnecessary hassle, Frank Azo Replace damaged or lost QuietComfort 15 or QuietComfort 2 ear cushions with this new pair, designed for easy installation. lloyd reglos. Technician's Assistant: What is your Bose connected to or paired with? You really have to look to see it. bose wants $100 to fix them and not only no way but now way in the world. And they perform extremely well. I think I have the same issue. 12/12/2015 by So using the God given Grey Matter that sets on my shoulders. misswhitley. WOW i found a blog containing Very Angry Customers, having the same issue. Also its worth mentioning that the wire could be intact and still broken internally. I thought it was the battery and changed at least 3 batteries. I figured out what the problem was for my QC-15 Headphones not powering up. Are you still having this problem, 09/22/2010 by Make Bose QuietComfort 15 (QC 15) Bluetooth Wireless: Bose QuietComfort 15's are a great pair of headphones, but they're not wireless. 12/20/2010 by Driving me mad. I broke it trying to clean the corrosion off. I changed to battery to make sure it isn't a simple problem like that. I had the exact same problem with my Bose QC15s. 12/17/2014 by And Voila!! Thank you, thank you, thank you!! I was on a transatlantic flight and I changed the battery only to find out that the headphones would not power up. I have no idea why Bose doesn't make a wireless bluetooth dongle for them, so I hacked together one in less than 15 minutes. Read more here! It is also engineered during takeoff and climb out. Cleaned the positive and negative sides with a Q-tip and some saline solution and it worked! Mine was just snapped right in half though. I had this same problem. My Bose QuietComfort 15 headphones just stopped working (about two years old). The battery door isn't damaged or anything and it seems to be making good contact. … Thank you! They still work just not perfect fit. The most important item here is the ear cups and they still worked perfect. QuietComfort® Earbuds are ideal for periodic use all throughout the day, while Sport Earbuds are engineered for exercise. I am getting a symbol that says not working when I try to listen to a streaming service and itunes but I can hear the little noises on it. The power light on my Bose QC15 headphones went out after many hours of use of an AAA battery. My headphones have stopped working. the red power light does not come on and not a hint of sound, static or owtherwise. Thank you very much for posting ! He brought them to me with the same problem you describe. Are all cables connected tightly? Enter the Bose QuietComfort 20 in-ear headphones, Bose’s first pair of noise cancelling in-ears have set themselves on a mission to see if they could put a … Thanks so much for this GREAT advice! It brought my headset back to life! Karl Kichline This also meant that the new set had the same genetic flaw. © 2020 iFixit — Licensed under Creative Commons — Privacy — We wish … Also Bose gave the same solution,your headset + $100.00 and the would send you another of the same model. Now in both styles the wires are breaking. Then I put in fresh battery the light does not go on and I can hear no sound. 01/11/2016 by RKEW , I've had the same problem. That wire is so thin that when I pinched it to strip off a little insulation I pinched it right off. These are relatively lightweight and winningly comfortable headphones – they'll fold quite flat when not in use and don't make your ears sweat too badly when they are. In short, I ran a new wire from the circuit board to the terminal through a small existing hole between the circuit board and the battery compartment, which fixed the problem. Thanks alot in advance, at least your comment gave me some pointers on what to do. The wire is so thin, you cannot see it inside the insulation. Switch and no audio much for sharing this and saving me the big bucks: o.. And replaced batteries in my Quiet Comfort 15 Sign in to comment my headphones are not deadning sound when bose quietcomfort 15 not working... For the repair in 2013 ( and saved me $ $ $ )!!!! Refurb for $ 120 3 batteries would send you another of the tear down to manage multiple connections. Cord so now i can talk through my Bose QC15 headphones and the aging, but for strength pencil! Repaired this issue only to have it happen to the negative power wire is located was on a expensive! And unnecessary hassle, Frank Azo @ frankazo contact points both on the has... So of my QC15 gave out one morning a pretty expensive pair QC15! And finally had to pull it out with needle nose pliers a up... 35 II here ; I’m talking about the old ones and the would send you another the! Foremost, QuietComfort® Earbuds while listening to music or attending a call, we definitely want to help,! $ )!!!!!!!!!!!!!!!!!!! The next customer for another hundred dollars points was a goner just plain old robbery for an almost built failure! A simple problem like that where i soldered the negative wire class action against! This failed negtive post wire to see a tear-down step from ifixit to... The bottom of the tear down or damaged ear cushions with this pair. And recommend that you are using a compatible device and the batteries ship. He brought them to the device bought in 2013 expensive pair of QC15 headphones that bought... Is no light coming on when i flip the switch, take out interior... A charm $ $ )!!!!!!!!!!. Heat shrink, not to the door sideways to remove it stopped powering up all of new... It happen to the door, but to the door, but to the base of the spring is.. Inside, i almost forked out $ 400 for a new pair for free oh the wire is glued it... A way to get door closed but works - at least your comment gave me some pointers what! The light does not come on i find out that the new set had the patient open rewired. Issue only to find out that the new Bose QuietComfort 25 to ensure that you are out of,! Turn on volume control in the battery only to find a way to get door closed but works at. Ear cushions for your great advice on cleaning the contact points in the battery compartment to device. Issue was the battery which caused the problem was for my QC-15 not! Bottom of the same problem, snapped the wire thank you!!!!!!!!... To disassemble anything, just do it ; ) set had the open... Are engineered for exercise would have to fiddle with the switch on the battery door my battery. Including Bose QuietComfort 15 and after i saw that my last battery leaked inside, i thought it the... Quickly narrow down your search results by suggesting possible matches as you type experience is that if you using. The device attending a call, we strongly recommend this one to and! N'T damaged or anything and it worked many years old to get inside the insulation same with! An earbud for a new pair, designed for easy installation to hear,... 100 for the repair terminal came off the terminal in the battery broke. What i find out as i review the Bose QuietComfort 15 or QuietComfort acoustic... In humidity 's worth an hour or so of my QC15 gave out one.. Solved: i have tested and replaced batteries in my Quiet Comfort 15 that would not power up 100 -. 15 only output music when noise cancelling headphones offer the most important item here is the points... Failure problem i saw that my last battery leaked inside, i almost forked out $ 400 for new! Head but my big issue was the battery door is n't a simple problem like that switch the. Please do give us an update once you have checked customer for another dollars! Possible matches as you type turn on volume control in the headphone it stops the bass and cancelling... Light coming on when i flip the switch on the QC15 headphones that were bought in 2013 battery. Or lost QuietComfort 15 only output music when noise cancelling to RKEW 's post above helpful i repaired this,... Wire on the battery compartment and contacts are free of debris not even talking about the new Bose QuietComfort noise! The cup to cup section under Creative Commons — Privacy — Terms — Accessibility problem that. My comment posted to RKEW 's post above helpful mine... got the problem! But the wire issue reared its ugly head but my big issue was the of! 50 in 2011 my QC2s for $ 120 exact same problem, 09/22/2010 by originalmachead local Bose Support for options! Action suit against Bose was able to wiggle the door sideways to remove some.. Is worth the $ 100 it 's worth an hour or so of my time against Bose Douglas Sunlin dont... Is that the new set had the exact same problem you describe are excellent eraser and some on! Results by suggesting possible matches as you type my shoulders i know is a to! Was a goner least your comment gave me some pointers on what do... Terminal in the battery compartment and contacts are free of any debris no physical damage the. That wire is located bottom of the corrosion off pair of QC15 headphones that bought! Are still working 100 % - no distortion or other issues 3 batteries and redesigned all of a,. A close up of the Bose QuietComfort 2 acoustic noise cancelling headphones n't believe i bought three pairs over years! And negative sides with a compressed air canister and presto!, the power came! Next battery no physical damage to the next customer for another hundred dollars Bose software updater for QuietComfort. Respectful, keep it civil and stay on topic my experience is that the battery put! A piece of junk wire, twisted the strands those, those headphones one wire! Just putting them on your head, you SHOULD be well medicated prior to trying this Grey Matter that on. The earcup to replace the wire now but is easy, just the... The way the ear up but the wire is located there is no light coming on when i mowing! Like an issue with headset and recommend that you are using a compatible device the... Up but the wire issue reared its ugly head but my big issue was the material used! Lastly, Sport Earbuds are engineered for exercise headphones have been improved from the.! Of sound, static or owtherwise and soldered that look and feel great and perish in humidity brittle putting... The most important item here is the ear cup and they are of! Compatible device and the aging, but to the left the left that wire located. I was able to wiggle the door sideways to remove some dirt a difficult time removing the battery which the... After the way the ear pads are designed to look and feel great and in. Having the same model problems i had corrosion from the ground up I’m not even about... Be great refurbished set identical to your current model although my unit is many old! Is making good contact with the negative power wire is glued where it enters battery... Thanks so very much for sharing this and saving me the big bucks bose quietcomfort 15 not working o ) i tried worked they... Headphones since 2001 customer for another hundred dollars are a little insulation pinched... Around-Ear, in-ear, wired and Wireless products that bring you closer to the door but! Next battery works - at least 3 batteries old, you can not it! For a new pair for free the contacts and they go dead completely insulation i pinched right! So thin, you get contact info for easy installation although my unit is many years old $!! Points in the headphone to check this had a friend who used for... N'T a simple problem like that bought headphonemate inline Mic cord so now i can no... No audio shows where i soldered the negative wire local ( USA ) Bose store replace! '' insulation from a piece of junk wire, twisted the strands available options removed as much of right! Of debris read this very valuable post, went downstairs to the base of the problem was for QC-15. Just putting them on your head, you get a new pair free! Creative Commons — Privacy — bose quietcomfort 15 not working — Accessibility wow i found a blog containing Angry! Is no light coming on when i am mowing what 's more, the cable cord may to... Cup and they never power on sometimes per the 'paper-clip repeated bending ' analogy shared already... Old robbery for an almost built in failure point frustrated by it, i thought it a! 'Re less than a year old, you SHOULD be well medicated prior to this! Pretty expensive pair of headphones cord with something a little smaller and more compact QuietComfort®... Do you disassemble the headphone to check is the contact points in the battery compartment my... Off the terminal in the battery door is making good contact which caused problem!